Xbox users hoping to enjoy some quality playtime over the weekend were thwarted on Saturday due to a nine-hour outage.
Microsoft acknowledged in a tweet around 4 p.m. ET on Saturday that some users were unable to purchase and launch games or join Cloud Gaming sessions. Around the same time, the service Downdetector noticed an increase in error reports.
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Players could have switched to physical discs (if they had a console with a disc slot) or, in theory, played offline. However, as The Verge reports, some users were unable to play offline.
Microsoft issued an update around 1 a.m. ET on Sunday, stating that users should no longer be experiencing those issues, but Downdetector reports that a trickle of new complaints has continued into Sunday morning.
We’re aware that some users are unable to purchase & launch games or start Cloud Gaming sessions. Our teams are investigating. Please keep an eye here and on our status page for updates. https://t.co/kQKp1LYR4o
— Xbox Support (@XboxSupport) May 7, 2022
This was the second Xbox Network outage this weekend, adding to players’ annoyance. Xbox experienced a similar outage that began late Friday afternoon and lasted into Saturday morning, with Microsoft also warning of issues with launching and purchasing games, as well as starting Cloud Gaming sessions.
Players should no longer be seeing issues when it comes to purchases, launching games, or joining Cloud Gaming sessions. Thanks for being patient. Happy gaming! https://t.co/WTAzvBkgcY
— Xbox Support (@XboxSupport) May 8, 2022
Furthermore, Microsoft admitted that during the previous outage, some users had difficulty accessing streaming apps such as Netflix and Disney+.
We’re aware that some users are unable to purchase games, launch games or start Cloud Gaming sessions. Our teams are investigating. Please keep an eye here and on our status page for updates. https://t.co/kQKp1LYR4o
— Xbox Support (@XboxSupport) May 6, 2022
Microsoft claimed to have fully resolved the Friday outage at 1 pm on Saturday, about three hours before user complaints resumed.
We understand some users may be having trouble accessing media streaming apps such as Netflix or Disney+, and are currently looking into the matter. Keep watching here and our status page for updates.https://t.co/a6CwLeKdjJ
— Xbox Support (@XboxSupport) May 7, 2022
